From chat to signed deal
A team question becomes a scoped, estimated deal and a booked call.
Chat CRM Sintora Meetings Projects
Explore use case Operations Suite
Run daily operations from one connected workspace
Run the work.
Customers, teams, communication, knowledge, HR and service — what a company’s working day is actually made of, without switching between systems. All 28 modules across the platform are listed here. One set of data. One interface.
This suite covers the functions of
Team chatKnowledge baseIssue trackerService desk
And three more — marketplace modules, on top of this same suite
Three domains. The company’s working day.
Each domain is a distinct part of the operational day. One set of data underneath all three.
01
Customer Operations
Every customer-facing process
CRM + CDPCustomer 360SegmentsAI CRM Assistant
Learn more 02
Company Workspace
Communication, documents and company knowledge
Portal and chatTeamsWikiEmail
Learn more 03
Service and people
Support, HR and the tasks that hold the operational day together
Service DeskPeople OSTasksTime tracking
Learn more One suite instead of a dozen subscriptions
Not an estimate and not a promise — this is what the platform is made of. Every figure here is counted from the same catalogue the site is built from.
- 10
- modules in the suite
- 4
- kinds of service whose functions the suite covers
- 142
- tools an agent can call
- 1
- memory for the whole company
01 · Customer Operations
Every customer-facing process
Customer OS brings together CRM, CDP and the full customer profile. Every touch — from the first lead to the upsell — in one system, with an AI assistant.
Customer OS
CRM
CDP
Customer 360
Leads
Deals
Contacts
Companies
Activities
Customer timeline
Customer segments
Customer Intelligence
AI CRM Assistant
02 · Company Workspace
Every internal process in the company
The suite’s modules replace separate subscriptions for a portal, chat, a team workspace, a knowledge base and email.
Company Portal
Company feedNewsAnnouncementsEventsCongratulationsAI DigestEmployee activityCompany notifications
Team Chat
Covers the functions of a standalone team chat
ChannelsDirect messagesGroupsThreadsReactionsFilesMentionsSearchAI Summary
Wiki
Covers the functions of a standalone knowledge base
Knowledge baseArticlesDocumentationSOPGuidesProcessesOnboardingArchitecture documentsAI SearchAI Assistant
Covers the functions of a rented email platform
Your own mail domain, not a rented mailbox
Domains and mailboxesAliases and quotasWebmail with calendar and contactsIMAP / POP3 · ActiveSyncSpam filter and antivirusDKIM, SPF, DMARCTwo-factor authenticationMigration from your old mail
Calendar
PersonalTeamMeetingsDeadlinesLeave
Organization
UsersTeamsDepartmentsRolesAccess rights
03 · Service and people
What actually holds the company up day to day
Requests from customers and staff, people processes, and the tasks that hold the operational day together. All on the same data as the first two domains.
Service Desk
Covers the functions of a standalone service desk
TicketsSLAQueuesKnowledge baseRequest portalAI triage
HR
ProfilesStructureLeaveOnboardingReviewsEmployee documents
Tasks
ListsDue datesAssigneesRecurrenceLinked to tickets
Time tracking
TimersTimesheetsReportsBilled to the client
The shared layer · not an Operations domain
Synapse — the company memory underneath every suite
Not an Operations module and not a part of one: AI colleagues for the company, one shared company memory and search across the whole system — the same for Operations, Marketing, Developer and Command Center. The same Synapse that comes with every paid plan.
What is SynapseCompany memory
All the knowledge, decisions and context in one place — and none of it leaves with a person.
AI Search
Search across the whole system: chats, documents, tasks, customers, code.
AI Assistant
Works across enabled Sintora modules — from CRM to releases.
AI agents for the company
AI HRAI PMAI ArchitectAI SupportAI CRMAI MeetingAI KnowledgeAI DevAI QA
Work becomes context
Operational work becomes management context.
What accumulates here is customer and process context. Nothing has to be carried across by hand — it is a by-product of the work rather than a separate job.
1
A project runs late
An ordinary event in the work — a task slips, a date moves
2
The company context updates
The slip lands in the shared memory with its reason attached, not just a date
3
Initiative health changes
Command recalculates the initiative this project belongs to
4
An Attention appears
A leader sees it before the status meeting rather than at it
Engineering lives in the suite next door
Projects, sprints, QA, releases and engineering time tracking are the Developer Suite — a separate product with its own plans. It runs on the same data and the same memory as Operations.
Pricing
Operations plans
The price is per workspace rather than per seat: a plan includes a number of seats, and each card says how many and what the next one costs. Switch the billing period or the currency and the figures below follow.
Billing Currency Prices exclude VAT · applicable taxes are added on the invoice
Operations Lite
€249billed monthly€224billed quarterly€199billed annually / mo
10 seats included · then €19 per seat
maximum 25 seats on this plan
30 GB of memory — on this plan. One disk for the whole company: calls, chats, documents and Synapse together, rather than one per suite. The allowance follows your suite bill, so holding several plans makes it larger.
Synapse — the company intelligence layer, included with this plan at its own memory allowance. MCP comes at no separate charge. Command Center is not part of this plan.
150 SCU per week Sintora Content Units Meta description or title 0,2SEO article, up to 1,500 words 10Deep Research, up to 50 sources 60 A unit of finished work, not of computation. The allowance is weekly, the unused part rolls over — a pack or the new week, never a block. More ↓
One unit for all the AI on the platform: a request triaged or a post is 1, a question to Synapse is 0, an article is 10
That is about 150 posts or 15 articles per week, or the same number of requests triaged · unused capacity rolls over
- All 10 modules in the suite
- 3 pipelines
- Audit log kept for 90 days
- Automations — bought separately in the marketplace · All plans
We recommend
Operations Standard
€874billed monthly€786billed quarterly€699billed annually / mo
40 seats included · then €13 per seat
maximum 100 seats on this plan
300 GB of memory — on this plan. One disk for the whole company: calls, chats, documents and Synapse together, rather than one per suite. The allowance follows your suite bill, so holding several plans makes it larger.
Synapse — the company intelligence layer, included with this plan at its own memory allowance. MCP comes at no separate charge. Command Center is not part of this plan.
500 SCU per week Sintora Content Units Meta description or title 0,2SEO article, up to 1,500 words 10Deep Research, up to 50 sources 60 A unit of finished work, not of computation. The allowance is weekly, the unused part rolls over — a pack or the new week, never a block. More ↓
One unit for all the AI on the platform: a request triaged or a post is 1, a question to Synapse is 0, an article is 10
That is about 500 posts or 50 articles per week, or the same number of requests triaged · unused capacity rolls over
- All 10 modules in the suite
- Unlimited pipelines
- Audit log — 1 year
- Automations — bought separately in the marketplace · All plans
Operations Advanced
€1 863billed monthly€1 676billed quarterly€1 490billed annually / mo
100 seats included · then €14 per seat
maximum 300 seats on this plan
1000 GB of memory — on this plan. One disk for the whole company: calls, chats, documents and Synapse together, rather than one per suite. The allowance follows your suite bill, so holding several plans makes it larger.
Synapse — the company intelligence layer, included with this plan at its own memory allowance. MCP comes at no separate charge. Command Center is not part of this plan.
1 000 SCU per week Sintora Content Units Meta description or title 0,2SEO article, up to 1,500 words 10Deep Research, up to 50 sources 60 A unit of finished work, not of computation. The allowance is weekly, the unused part rolls over — a pack or the new week, never a block. More ↓
One unit for all the AI on the platform: a request triaged or a post is 1, a question to Synapse is 0, an article is 10
That is about 1 000 posts or 100 articles per week, or the same number of requests triaged · unused capacity rolls over
- All 10 modules in the suite
- Everything in Standard
- Integration sandbox
- Automations — bought separately in the marketplace · All plans
The full price list: plan comparison, the package, and Operations in a set
One platform instead of ten subscriptions
We will show how the three Operations domains run on one set of data — from a customer’s first message to a closed ticket.
Use cases
Where Operations Suite does its work
None of these workflows lives inside a single product, and that is why they work.
From lead to first meeting
You bring the list. The AI reads each site, writes the outreach and books the call.
Video Email Prospector Content Hub CRM
Explore use caseFrom bug report to release
A support ticket becomes a triaged bug, a tested fix and a shipped release.
Service Desk Projects QA Management Client Portal
Explore use caseFrom new hire to productive
One hire triggers onboarding, access, a welcome and a first-day plan.
People OS Portal Todos
Explore use caseFrom ticket to knowledge base
The AI drafts the answer from the wiki, the agent sends it, and the article is written for next time.
Service Desk Wiki Automations CDP
Explore use caseFrom market signal to pipeline
A market signal launches a campaign that fills the CRM with unified profiles.
Market Intelligence Content Hub CRM CDP
Explore use caseOne platform. 4 suites.
Everything your company needs. Built in.
Strategic ManagementSoon Run the company Strategy, Portfolio, Resources, Risks, Decisions Open the suite
Operations Run the work CRM, CDP, People OS, Teams, Chat You're here
Marketing Grow the revenue Product Builder, Market Intelligence, Content Hub, Web Pages, SEO & GEO Open the suite Developer Build, manage & deliver software Projects, QA Management, Client Portal, Time & Billing, Resource Planning Open the suite