Sintora Give Your Company One Brain
the customer lifecycle

Manage customers

What begins after the signature: the launch, the contract, the delivery, the invoice, the support and the renewal. The customer’s history stays one history rather than a set of inboxes.

For: Account ManagementCustomer SuccessSupportCOO
All use cases

Also in this group — no page of its own yet

These are described in the catalogue but do not have a page yet. The link goes to the module that does the first step of the work.

  • From signature to first value

    A signed deal opens the client portal, collects the documents, sets the launch plan and assigns the tasks — with no separate "what happens next" email.

    Open the module
  • See the risk before the renewal, not after

    Falling activity, open tickets and the topics of recent calls add up to one signal on the customer profile, well before the renewal date.

    Open the module

The modules under this group

Collected from the use cases themselves rather than listed separately: each one is a module of the platform with a page of its own.

Service Desk
Operations Suite

Manage internal requests, incidents and approvals from one centralized service portal.

Open the module
Wiki
Operations Suite

Your company’s memory — documentation, processes and decisions always searchable and always up to date.

Open the module
Automations
Marketplace

Event-driven workflows over any record on the platform — a trigger, an AI classification and the actions that follow, built on a canvas.

Open the module
CDP
Operations Suite

One customer profile across every department — connecting sales, support, projects and communication into a single record.

Open the module
Client Portal
Developer Suite

A branded workspace the client logs into: project health, milestones, documents, requests and the monthly report — on your domain, under your logo.

Open the module
Projects
Developer Suite

Plan, build and deliver software using Agile workflows with integrated quality management.

Open the module
Time & Billing
Developer Suite

Where logged time becomes the commercial side of delivery: work types, billable and non-billable hours, the hours included in the contract and what happens past them.

Open the module
CRM
Operations Suite

The revenue engine your entire business runs on — customers, deals and relationships managed in one connected workspace.

Open the module
Portal
Operations Suite

A single home for every employee — company news, announcements and everything happening across the organization.

Open the module
Document Flow
Marketplace

Every document routed, approved and signed on a defined path — with versions, comments and a full audit trail behind each decision.

Open the module
Todos
Operations Suite

A personal productivity hub connected to your work — every task linked to customers, projects and teams.

Open the module
Sintora Meetings
Marketplace

Video meetings built directly into your workspace — automatically recorded, summarized and transformed into action.

Open the module

Manage customers

We will show these use cases in Sintora — on your processes, not on demo data.